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Showing 106 to 120 of 5610 News Items
Alorica's Topeka Call Center to Ring Up New JobsAlorica plans to eventually increase the number of employees at its Topeka facility from 170 to 450 to meet the needs of a new contract with Centurylink, Alorica and Go Topeka announced.
Date and Time Posted: May 27, 2013 12:00:00 AM EST
Verint Introduces Business Impact Solutions for ExcellenceNew Offerings Help Operations and Customer Experience Executives Maximize Revenue, Customer Loyalty and Cost Containment
Date and Time Posted: May 27, 2013 12:00:00 AM EST
Indosoft Upgrades its Overseer Watchdog System for Q-Suite The Overseer Watchdog System is a sophisticated monitoring and self-correcting High Availability (HA) mechanism offered as a part of the fault tolerant architecture of Q-Suite 5.7, to anticipate possible disruption and initiate fail-over with call survival for Asterisk based Contact Centers using Q-Suite ACD.
Date and Time Posted: May 27, 2013 12:00:00 AM EST
City Urges Province to Keep Training ProgramCity politicians are urging the provincial government to reconsider the cancellation of a training tax credit for call centre workers.
Date and Time Posted: May 27, 2013 12:00:00 AM EST
Telligent Partners with SoCoCare for Social Customer ServiceSoCoCare brings all-in-one social engagement platform for customer care to Telligent’s community software for social customer service
Date and Time Posted: May 27, 2013 12:00:00 AM EST
Ralliers Demand 400 More Workers For 911 Call CenterWorkers at the city's 911 call center were among those who rallied on the steps of City Hall on Wednesday to demand 400 new operators and dispatchers for the center.
Date and Time Posted: May 27, 2013 12:00:00 AM EST
Fusion Technology Solutions Launches Complete Care Program Business Owners Get Worry-Free Network Speed, Security and Availability
Date and Time Posted: May 23, 2013 10:30:00 AM EST
Telarus Lands inContact Distribution DealCompanies renew partnership with new contract; re-launch the inContact line of cloud contact center products to Telarus agent partners
Date and Time Posted: May 23, 2013 10:27:00 AM EST
Call Center Job Interviews to Begin Next WeekWS Live will start job interviews in Mason City next week for the call center it hopes to have in operation by the end of June, the City Council learned Tuesday night.
Date and Time Posted: May 23, 2013 10:26:00 AM EST
Dartmouth Call Centre to Hire 100 Full-time WorkersA Dartmouth call centre says it will be hiring 100 new workers over the next two months as it expands its Burnside location.
Date and Time Posted: May 23, 2013 10:25:00 AM EST
SoundBite Communications Sold to Genesys SoundBite Communications (Nasdaq:SDBT), a mobile marketing and customer experience management company, has been acquired by Daly City, Calif.-based Genesys.
Date and Time Posted: May 23, 2013 10:23:00 AM EST
Salesforce Debuts Mobile Tools for GovernmentCloud-based customer-relationship management vendor Salesforce.com launched four mobile products designed specifically for the government.
Date and Time Posted: May 23, 2013 10:21:00 AM EST
Xerox Adding 175 Full-Time Positions in BolingbrookXerox will add 175 full-time positions in the Bolingbrook area over the next several months.
Date and Time Posted: May 23, 2013 10:20:00 AM EST
Aastra’s Contact Center: Connect More and Do More!New Solidus eCare™ release focused on improved customer satisfaction and productivity
Date and Time Posted: May 23, 2013 10:17:00 AM EST
En Pointe Technologies Partners With Azure Circle PartnerEn Pointe Earns Distinction through Demonstrated Technology Success and Customer Commitment
Date and Time Posted: May 22, 2013 12:44:00 PM EST
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