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Educate yourself with answers to today's top industry topics - these exclusive interviews are only on ContactCenterWorld.com!
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Showing 346 to 349 of 349 Executive Interviews
Involved in the Community?
We asked do you get involved? Some members share what they do
Published: January 27, 2011
Nicole Kieffer from Mature Services, Inc
Improving Staff Retention - an exclusive interview with ContactCenterWorld
Published: January 26, 2011
Christine Bryant from Wunderman
On customer service - exclusive interview with ContactCenterWorld
Published: January 25, 2011
Service over the Last 5 Years - Better or Worse?
Members share their views
Published: January 24, 2011
Staff Fearing Optimization Technologies?
We asked members to share their views on how they make staff feel valued and not overworked when new optimization technologies are deployed.
Published: January 21, 2011
Denise Kellar from West Corporation
On Workforce Planning In The Contact Center
Published: January 20, 2011
Agents in Cotact Centers
- Exclusive Interview With AZIZI OTHMAN from SCICOM (MSC) BHD
Published: January 18, 2011
Scheduling Staff on Holidays
We asked how do you do it?
Published: January 17, 2011
Heather Whitt of Cypress Communications
On Improving Staff Retention
Published: January 14, 2011
Sarah Bolton from The Accord Partnership
Talks about customer service in this exclusive interview with ContactCenterWorld
Published: January 13, 2011
Bernie Goh from NCS
Award Winning Customer Care Officer
Published: January 12, 2011
Yap Hong Eng from NCS Pte. Ltd.
Global Award Winner for Best Incentive Scheme
Published: January 10, 2011
Marco Angelo Burgos from CELCOM Axiata
World Class Workforce Management Professional
Published: January 7, 2011