2011 Outsourcer Rankings - Inbound Outsourcers by

• # of Agents Serving Americas
• # of Agents Serving EMEA
• # of Agents Serving APAC

The following ranking is based on data provided by the respective companies and has been verified by one of their executives. ContactCenterWorld.com has produced these rankings based on this data, and are not responsible for any inaccuracies or omissions.

Inbound Outsourcers By # of Agents Serving Americas
	Company
1	Minacs Toronto, ON, Canada Visit Website
2	TELUS International Toronto, Ontario, Canada Visit Website
3	Telvista Inc. Dallas, Texas, United States Visit Website
4	Qualfon Monterrey, Mexico Visit Website
5	Vertex Warrington, UK Visit Website
6	The Results Companies Dania BEach, FL, United States Visit Website
7	NOVO 1 Fort Worth, Texas, United States Visit Website
8	ACCENT Marketing Services Jeffersonville, IN, United States Visit Website
9	Telerx Horsham, PA, United States Visit Website
10	PCCW Teleservices Pasig city, Manila, Philippines Visit Website
11	Global Sales Solutions Line S.L. Madrid, Madrid, Spain Visit Website
12	Thomas L. Cardella & Associates Cedar Rapids, Iowa, United States Visit Website
13	BPOISOLUTIONS LTDA BOGOTA, cundinamarca, Colombia Visit Website
14	Valentine & Kebartas, Inc Panama City, Panama Visit Website
15	Ensign Communique Karachi, Sind, Pakistan Visit Website

Inbound Outsourcers By # of Agents Serving EMEA
	Company
1	Acticall , , France Visit Website
2	Vertex Warrington, UK Visit Website
3	Global Sales Solutions Line S.L. Madrid, Madrid, Spain Visit Website
4	XL World Shkoder, Albania, Albania Visit Website
5	Minacs Toronto, ON, Canada Visit Website
6	CPM International Barcelona, , Spain Visit Website
7	PCCW Teleservices Pasig city, Manila, Philippines Visit Website
8	OpenContact Norwich, United Kingdom Visit Website
9	BPOISOLUTIONS LTDA BOGOTA, cundinamarca, Colombia Visit Website

Inbound Outsourcers By # of Agents Serving APAC
	Company
1	PT. Infomedia Nusantara Jakarta Selatan, DKI Jakarta, Indonesia Visit Website
2	Qualfon Monterrey, Mexico Visit Website
3	Vertex Warrington, UK Visit Website
4	VADS Business Process Sdn Bhd Kuala Lumpur, Wilayah Persekutuan, Malaysia Visit Website
5	Minacs Toronto, ON, Canada Visit Website
6	The Results Companies Dania BEach, FL, United States Visit Website
7	PCCW Teleservices Pasig city, Manila, Philippines Visit Website
8	TELUS International Toronto, Ontario, Canada Visit Website
9	OCIS Group Box Hill, VIC, Australia Visit Website
10	CPM International Barcelona, , Spain Visit Website