2011 Outsourcer Rankings - Inbound Outsourcers by

• # of Business to Business Agents
• # of Business to Consumer Agents

The following ranking is based on data provided by the respective companies and has been verified by one of their executives. ContactCenterWorld.com has produced these rankings based on this data, and are not responsible for any inaccuracies or omissions.

Inbound Outsourcers By # of Business to Business Agents
	Company
1	TELUS International Toronto, Ontario, Canada Visit Website
2	Vertex Warrington, UK Visit Website
3	NOVO 1 Fort Worth, Texas, United States Visit Website
4	Telvista Inc. Dallas, Texas, United States Visit Website
5	Minacs Toronto, ON, Canada Visit Website
6	Qualfon Monterrey, Mexico Visit Website
7	Acticall , , France Visit Website
8	The Results Companies Dania BEach, FL, United States Visit Website
9	Telerx Horsham, PA, United States Visit Website
10	PCCW Teleservices Pasig city, Manila, Philippines Visit Website
11	ACCENT Marketing Services Jeffersonville, IN, United States Visit Website
12	CPM International Barcelona, , Spain Visit Website
13	Thomas L. Cardella & Associates Cedar Rapids, Iowa, United States Visit Website
14	BPOISOLUTIONS LTDA BOGOTA, cundinamarca, Colombia Visit Website
15	Valentine & Kebartas, Inc Panama City, Panama Visit Website
16	OCIS Group Box Hill, VIC, Australia Visit Website
17	Ensign Communique Karachi, Sind, Pakistan Visit Website
18	OpenContact Norwich, United Kingdom Visit Website

Inbound Outsourcers By # of Business to Customer Agents
	Company
1	Minacs Toronto, ON, Canada Visit Website
2	PT. Infomedia Nusantara Jakarta Selatan, DKI Jakarta, Indonesia Visit Website
3	Vertex Warrington, UK Visit Website
4	Qualfon Monterrey, Mexico Visit Website
5	TELUS International Toronto, Ontario, Canada Visit Website
6	Telvista Inc. Dallas, Texas, United States Visit Website
7	Acticall , , France Visit Website
8	The Results Companies Dania BEach, FL, United States Visit Website
9	VADS Business Process Sdn Bhd Kuala Lumpur, Wilayah Persekutuan, Malaysia Visit Website
10	Global Sales Solutions Line S.L. Madrid, Madrid, Spain Visit Website
11	ACCENT Marketing Services Jeffersonville, IN, United States Visit Website
12	NOVO 1 Fort Worth, Texas, United States Visit Website
13	Telerx Horsham, PA, United States Visit Website
14	PCCW Teleservices Pasig city, Manila, Philippines Visit Website
15	XL World Shkoder, Albania, Albania Visit Website
16	CPM International Barcelona, , Spain Visit Website
17	Thomas L. Cardella & Associates Cedar Rapids, Iowa, United States Visit Website
18	BPOISOLUTIONS LTDA BOGOTA, cundinamarca, Colombia Visit Website
19	Valentine & Kebartas, Inc Panama City, Panama Visit Website
20	OpenContact Norwich, United Kingdom Visit Website
21	OCIS Group Box Hill, VIC, Australia Visit Website