2011 Outsourcer Rankings - Outbound Outsourcers by

• % Growth of Sales Revenue
• % Outbound Hours

The following ranking is based on data provided by the respective companies and has been verified by one of their executives. ContactCenterWorld.com has produced these rankings based on this data, and are not responsible for any inaccuracies or omissions.

Outbound Outsourcers By % Growth of Sales Revenue
	Company
1	TELUS International Toronto, Ontario, Canada2 Visit Website
2	Acticall , , France Visit Website
3	BPOISOLUTIONS LTDA BOGOTA, cundinamarca, Colombia3 Visit Website
4	Transcend Media Solutions LLC Greenacres, FL, United States Visit Website
5	Novia Finland Oy Oulu, Oulu, Finland Visit Website

Note:
¹ - Top Outsourcer in the large-size category (greater than 1000 agents)
² - Top Outsourcer in the mid-size category (250 - 999 agents)
³ - Top Outsourcer in the small-size category (less than 250 agents)

Outbound Outsourcers By % Outbound Hours
	Company
1	Acticall , , France2 Visit Website
2	BPOISOLUTIONS LTDA BOGOTA, cundinamarca, Colombia3 Visit Website
3	TELUS International Toronto, Ontario, Canada Visit Website
4	OCIS Group Box Hill, VIC, Australia Visit Website

Note:
¹ - Top Outsourcer in the large-size category (greater than 1000 agents)
² - Top Outsourcer in the mid-size category (250 - 999 agents)
³ - Top Outsourcer in the small-size category (less than 250 agents)