© ContactCenterWorld.com

Metaswitch to Put STIR/SHAKEN Caller ID Authentication Solution through ATIS Robocalling Testbed


Los Altos, CA, USA, Sept, 2017 -- Cloud native communications software provider Metaswitch announced that it has completed tests of a STIR/SHAKEN caller ID authentication solution in the ATIS Robocalling Testbed, hosted by the Neustar Trust Lab. This testing confirms Metaswitch’s successful implementation of both the IETF’s Secure Telephone Identity Revisited (STIR) standard and the ATIS/SIP Forum NNI Task Force’s Signature-based Handling of Asserted information using toKENs (SHAKEN) framework [for STIR implementation], to add to their existing robocall-blocking capabilities.

"The telecommunications industry takes the robocall menace seriously and ATIS’ work has been central to industry efforts to deploy anti-robocall solutions," said Susan Miller, CEO of ATIS. "Vendors such as Metaswitch who successfully integrate STIR/SHAKEN into their solutions are taking important steps towards mitigating unwanted robocalls."

"Working with Metaswitch and other Robocall Testbed participants is a great opportunity to collaboratively work out interoperability challenges and best practices," said Hank Skorny, Senior Vice President of IoT, Neustar and member of the ATIS Board of Directors. "The combined expertise we gain accelerates industry adoption of these standards and elevates consumer trust in the legitimacy of phone calls."

"Metaswitch is fully committed to enabling our carrier customers to end the scourge of robocalls and to restoring consumers’ faith that when their phones ring, their time and money won’t be wasted," said Martin Lund, CEO of Metaswitch. "Close collaboration with and independent validation from organizations such as ATIS and Neustar is critical to establishing the credibility of proposed solutions to the problem."


Posted by Veronica Silva Cusi, news correspondent
Source: Metaswitch

Date Posted: Tuesday, September 26, 2017

About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.