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2016 Industry Champions Announced

2016 Industry Champions Announced

Las Vegas, NV USA. Nov 11th 2016. At an amazing awards gala and dinner to celebrate the best in the contact center world, Raj Wadhwani, President of ContactCenterWorld.com announced the 2016 Industry Champions Awards for individuals and companies who have helped shape the industry in the last year

The awards, an annual program from ContactCenterWorld.com – the Global Association for Contact Center Best Practices & Networking

The 2016 Individual Award winners are (for each country):

Bangladesh: Mahmud Alam

Indonesia: Nathalya Wani Sabu

Japan: Hideki Inada

Kuwait: Cobus Crous

Malaysia: Saravanan Belusami

Myanmar: Philip Joseph

Nigeria: Abiodun Adeoye

Poland: Rafal Jarosz

Singapore: Angie Tay

South Africa: Marlon Samson

Turkey: Tulay Dogrular

USA: Sandy Morrison

The 2016 Company Award winners are (for each country):

Australia: Contact Centre Central

Bangladesh: Genex Infosys

Canada: Upstream Works

El Salvador: Telus International

Honduras: Alorica

Hungary: Transcosmos

India: Teleperformance

Indonesia: Bank Central Asia

Kenya: Horizon Contact Centers

Latvia: Lattelecom

Malaysia: Measat

Myanmar: Blue Ocean Operating Management

Nigeria: Consol Limited

Pakistan: Premier BPO

Philippines: HGS

Portugal: NOS

Qatar: BPO Plus

Saudi Arabia: STC

Singapore: Teledirect

South Africa: Merchants

Turkey: Teleperformance

UK: Welsh Contact Centre Forum

USA: Arise Virtual Solutions

Representatives from many of the winning companies and also many individual winners were on hand to pick up their award at the 2016 Best in the World Gala Dinner.

The Industry Champion Awards are part of a series of world-class industry awards from ContactCenterWorld.com – the global association for contact center and customer engagement.

The series includes the Top Ranking Performer Awards which awards are already open for 2017 - find out more at www.ContactCenterWorld.com/worldawards (last date to register is 30th November 2016 and all applications must be completed by 31st December 2016)

Date Posted: Tuesday, November 15, 2016



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