Clarabridge Announces Platform Updates to Customer Intelligence Platform
Reston,VA, USA, Nov 9, 2017 -- Clarabridge, Inc., a provider of Customer Experience Management (CEM) solutions, has announced several key updates to its customer intelligence platform. Building on its text analytics engine, these new features make it easier than ever for users to understand how customers are feeling and drill down to root-causes. By getting to the bottom of customer feedback, companies are empowered to close the loop with customers, driving loyalty and positive brand sentiment.
Date Posted: Friday, November 10, 2017
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