Dallas Officials Say Abandoned Calls a Source of 911 Woes
Dallas, TX, USA, March, 2017 -- The city of Dallas has backed away from its claim that a T-Mobile "ghost calling" glitch flooded the city's 911 call center and resulted in hundreds of calls being placed on hold.
Date Posted: Tuesday, March 21, 2017
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.