San Jose, CA, USA, Oct 30, 2015 -- 8x8, Inc. (NASDAQ:EGHT), a provider of cloud-based unified communications and contact center solutions, announced it has been named a Challenger in Gartner’s Magic Quadrant for Contact Center as a Service, North America* for its Virtual Contact Center (VCC) solution. This recognition comes on the heels of 8x8’s recent position as a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide**.
"8x8 broke new ground with VCC in 2015 and we are extremely proud of our global contact center momentum," said Vik Verma, CEO at 8x8. We believe our latest Gartner placement marks a special milestone for the company, with 8x8 positioned as the only cloud communications provider in both the CCaaS and UCaaS Magic Quadrants."
*Gartner, Magic Quadrant for Contact Center as a Service, North America, Drew Kraus, Steve Blood, Daniel O'Connell, 15 October 2015.
**Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O'Connell, Bern Elliot, 03 September 2015.
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Monday, November 2, 2015
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