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Plantronics USB Audio Processor Makes Customer Interactions Smarter

Berlin, Germany, Feb 24, 2015 -- Plantronics (NYSE: PLT) announces the Plantronics DA80 for customer service centers, a  USB audio processor for softphones with high-quality audio, and one-touch call answer/end, mute and volume control is now available for order. Delivering contextual intelligence to the contact center, the DA80 used with Plantronics Manager Pro and Plantronics Hub can result in smarter customer interactions and more effective operations.

"The DA80 is far more than a simple step forward in performance and usability for a USB connection device. It helps our customers provide smarter customer service and impact business outcomes," said Bill Loewenthal, vice president, enterprise solutions, Plantronics. "By building the Plantronics DA80 into their softphone strategy, our customers will be on a platform that will provide unprecedented insight into CSR and customer interactions, leading to real business results."


Posted by Veronica Silva Cusi, news correspondent
Source: http://www.marketwired.com

Date Posted: Friday, February 27, 2015

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