Los Angeles, CA, USA, Nov. 8, 2017 -- Collab9, a FedRAMPSM Authorized Unified Communications as a Service (UCaaS) provider, announced that it has partnered with the United States Customs and Border Protection for the FedRAMP Authorized Unified Communications as a Service (UCaaS) deployment in the United States federal government.
Collab9 received its FedRAMP authorization in 2016, after receiving an Authority to Operate (ATO) from the Federal Communications Commission (FCC). Collab9 integrates voice, video, messaging, mobility, presence, conferencing, e911, and contact center services in one secure platform that’s custom tailored to the unique security requirements of the federal government.
Of the partnership, collab9 CEO, Kevin Schatzle, said: "We are extremely proud to leverage our unique qualifications in the public sector to deploy what will be the first FedRAMP Authorized, cloud-based contact center platform in the federal sector for the U.S. Customs and Border Protection. As the first UCaaS provider to receive FedRAMP Authorization, our ultimate mission is to support the U.S. federal government, along with state and local government agencies, with secure hosted UC services, so they can operate more efficiently and work towards their respective missions. The U.S. Customs and Border Protection and its work to protect and secure our borders, serves a critical function in the United States. It’s an honor to facilitate their objectives with our cloud communications platform."
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Thursday, November 9, 2017
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.