Semafone Signs Global Agreement With BT
The Semafone solution will form an integral part of BT Secure Contact, allowing contact centre agents to continue a voice conversation with their customers while the payment is taken securely, in full compliance with PCI regulations. Customers simply key in card details into their telephone handsets and these are then transmitted directly to the bank. The tones of the keypad are masked, preventing the agent from identifying any numbers by their sound.
Date Posted: Monday, February 2, 2015
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