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viiz Opens New Call Center in Anniston, Alabama


Calgary, Alberta, Canada, Nov. 9, 2017 -- viiz communications, a provider in voice and platform services for the telecommunications industry, announced it is opening a new call center in Anniston, Alabama. Staff at this center will support viiz telecommunications customers in the areas of Emergency Services, Operator Services, Directory Assistance, Message Relay Services, IP Relay Service, VoIP 911 Service, and Customer Care support. The company has already completed initial staffing and will continue hiring into 2018.

As the company grows, viiz continues to invest in research and development in support of its proprietary call center platform. The Anniston location is the second new center the company has opened in recent months; earlier this fall it opened another call center in Calgary, Alberta.

"Opening the Anniston call center is another step forward as we expand our partnerships with telecommunications and telematics customers throughout the US and Canada. The City of Anniston has been very welcoming, and we're excited to be a part of the community. Our new team members here in Anniston share our company's commitment to superior customer service and value for our customers – viiz and Anniston are a great match," said James MacKenzie, President & CEO of viiz.

Anniston Mayor Jack Draper commented, "We are excited that viiz will be opening a call center in Anniston. It is a well-respected firm within the telecommunications industry, and I have enjoyed meeting with viiz team members. I am confident that viiz will be a great corporate citizen in Anniston, and we look forward to working with them for many years to come. This is even further evidence that Anniston is indeed open for business."

Anyone interested in learning more about career opportunities at viiz Anniston should contact the company.


Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com

Date Posted: Friday, November 10, 2017

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