© ContactCenterWorld.com
www.ContactCenterWorld.com

8x8 Integrates With Atlassian to Modernize Communications, Collaboration, and Customer Engagement

#contactcenterworld

San Jose, CA, USA, Sept, 2017 -- 8x8, Inc. (NASDAQ:EGHT), at Communications Cloud provider,  announced it is teaming up with Atlassian Corporation Plc (NASDAQ:TEAM), a provider of team collaboration and productivity software, to develop and go to market with integrated unified communications, contact center, collaboration, and team messaging solutions. This will speed up adoption of 8x8 and Atlassian solutions, enabling mid-market and enterprise companies to modernize business communications, collaboration, and customer engagement for increased productivity, enhanced customer experience, and accelerated time to revenue.

 

"Customer engagement is everyone’s business and this is driving convergence in the fast-growing collaboration and cloud communications markets, enabling midmarket and enterprise companies to deliver an enhanced customer experience. Atlassian is well-recognized as a leader in the team collaboration space, especially in the world of DevOps (development operations)," said Bryan Martin, Chairman and CTO of 8x8. "As a Gartner Magic Quadrant for Unified Communications as a Service, Worldwide leader for six years running, 8x8 is ready to become the de facto voice for DevOps by teaming with Atlassian."

As mid-market and enterprise companies continue to unify their communications and team collaboration systems to enhance business productivity, accelerate time to revenue, and increase profitability, 8x8 will integrate 8x8 Virtual Office(R) Unified Communications as a Service (UCaaS) with Atlassian HipChat team collaboration. This will offer customers seamless access to telephony, video, meetings and messaging — all from within HipChat rooms with all notes synced with Confluence content collaboration software.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.businesswire.com

Date Posted: Tuesday, September 19, 2017



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.