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dinCloud Acquired by Premier BPO


Clarksville, TN  February 6, 2018 -- dinCloud, a cloud platform for hosted workspaces and cloud infrastructure, announced its acquisition by Premier BPO, a business process outsourcing company, and the appointment of Mark Briggs as its new CEO. Agreement terms are undisclosed.

The strategic business move will allow dinCloud and Premier BPO to share their expertise and capabilities of IT outsourcing (ITO) and business process outsourcing (BPO) for customers as a broader portfolio, driving toward the concept of "everything as a service". Both brands will continue to go-to-market within their respective areas of specialization: dinCloud will provide IT outsourcing of desktop virtualization, application publishing, and managed IT services; Premier BPO will provide back office support for sales and lead generation, inbound customer service, and data entry work for industries like telecom, transportation and logistics, and healthcare and medical devices.

Customers will benefit from a combined, global organization with a stronger balance sheet and over 600 employees worldwide.

"I’m excited to be a part of this group of companies," said Mark Briggs, chief executive officer of dinCloud and Premier BPO. "During our diligence period, I found a number of benefits that customers of the combined companies will enjoy. Particularly around expanded choice, more security, and scalability."

Mark Briggs, dinCloud CEO

With over 20 years of executive experience in the technology industry, Briggs has an exceptional track record of achieving aggressive top and bottom line growth, creating shareholder value, and building market leading companies first-hand, holding various C-level roles throughout much of his professional career. Briggs has held the position of Premier BPO chairman of the board and CEO since founding the company in 2003.

New CEO Brings Customer Service Experience

Prior to Premier BPO, Briggs was CEO of ClientLogic (now Sitel). 

Former Ingram Micro CFO, Briggs is Dedicated to the Channel. Mark was the CFO of the reseller division at Intelligent Electronics ("IE" was an IT distributor). Prior to IE, Briggs was CFO at Ingram Micro, and COO at Ingram Computer Services. At Ingram Micro.

"Our entire management team is excited to have Mark join and lead dinCloud. Mark’s reputation and track record in the channel will help take dinCloud to the next level," said Ali Din, dinCloud CMO. "Combining resources will allow dinCloud to grow deeper in selected vertical markets, while adding additional, high-end services around DaaS. It boils down to providing customers choice by listening to the voice of the customer."

Briggs is a CPA and holds a BS in Business, Accounting from Austin Peay State University (Clarksville, TN).


Date Posted: Thursday, February 8, 2018

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