© ContactCenterWorld.com
www.ContactCenterWorld.com

8x8 Teams with Ingram Micro

#contactcenterworld

San Jose, CA, USA, July, 2017 -- 8x8, Inc. (NASDAQ:EGHT), a Communications Cloud provider, announced a new agreement with Ingram Micro Inc. to bring 8x8’s integrated, enterprise-grade cloud communications, contact center and team-collaboration solutions to channel partners supporting mid-market and enterprise companies in the U.S. and Canada. Through this new relationship, Ingram Micro is adding 8x8 Virtual Office(R) and 8x8 Virtual Contact Center(R) to its cloud and unified communications and collaboration portfolios, and is now enabling channel partners to sell these solutions.

"Midmarket and enterprise companies are embracing UCC as a means to bolster productivity and deliver a connected customer experience," said Jeff Yelton, executive director and general manager, Ingram Micro. "UCC is a fast-growing market segment for Ingram Micro. The business benefits of UCC are undeniable and 8x8’s portfolio of enterprise communications, collaboration and contact center solutions are well suited for the needs of our channel partners and the customers they serve."



"Migrating businesses to the cloud is a growing opportunity for channel partners and an area where Ingram Micro Cloud continues to accelerate the sales cycle and simplify success for MSPs and IT service providers," said Jason Bystrak, executive director, Cloud, Ingram Micro. "Managed UCC solutions generate a solid recurring revenue stream for our channel partners and we’re pleased to welcome 8x8 to our industry-leading cloud services portfolio."

The new agreement also aligns with Ingram Micro’s global presence where the distributor has the flexibility to expand the relationship in the regions 8x8 sells, markets and supports its solutions, including North America, Europe, Asia and Latin America.

"Ingram Micro is known throughout the industry for being fully dedicated to providing solutions, services and support offerings that exceed the expectations of its channel partners," said Christopher Peters, global channel chief at 8x8. "Whether or not Ingram Micro channel partners have sold cloud communications, collaboration and contact center solutions in the past, our combined channel resources and go-to-market methodology will enable them to easily gain access into a hyper-growth market and to accelerate profitability with 8x8 solutions at minimal risk."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.businesswire.com

Date Posted: Monday, July 31, 2017



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.