NICE Unveils Its Open Framework Ecosystem for Cognitive Robotic Automation
Hoboken, NJ, USA, Sept, 2017 -- NICE (Nasdaq:NICE) announced a new framework for integration with cognitive software vendors, enabling organizations to take their customer self-service channels and process automation capabilities to new heights. By integrating with the Artificial Intelligence (AI) technology vendors for Optical Character Recognition (OCR), chat and voice bots, and Machine Learning, as well as with its in-house cognitive solutions for Text Analytics and Natural Language Processing, NICE's cognitive eco-system provides businesses with the capabilities to offer their customers a complete service offering, which gets smarter over time.
Date Posted: Tuesday, September 26, 2017
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