WEBTEXT Upgrades Cisco Contact Center
Norristown, PA, USA & Galway, Ireland, Oct 4, 2017 -- WEBTEXT, a provider of enterprise messaging, announced it has expanded person to person messaging across all Cisco contact center platforms, including, into AI chatbots with automatic escalation to a UCCX, UCCE and PCCE contact center live messaging agent.
Date Posted: Friday, October 6, 2017
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