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dvsAnalytics and Jenne Distributors Sign Distribution Agreement Scottsdale, Arizona - April 20, 2010 - dvsAnalytics, a provider of data, video, and speech recording and analytics, announced today the signed distribution agreement with Jenne Distributors, Inc., a valued-added supplier of business telephony, data, security and video conferencing technology solutions. The agreement enables Jenne to distribute Encore™, dvsAnalytics’ recording, quality management, and performance management suite, to resellers throughout North America. Jenne serves the enterprise and SMB markets by providing its resellers with technology solutions, services, training and technical support. "Jenne strives to provide products that allow resellers to introduce innovative solutions that impact the business process and deliver fast and solid ROI." said Dean Jenne, executive vice president, sales and marketing, Jenne. "dvsAnalytics technology solutions deliver these requirements and give Jenne and our resellers the competitive advantage needed to expand into new markets." The Encore Technology Suite incorporates voice recording, screen recording, quality management, and performance management to provide organizations with a 360 degree view of the customer experience. The application now is compliance-tested by Avaya for compatibility with: Avaya Aura™ Communication Manager 5.2, Avaya Aura™ Application Enablement Services (AES) 4.2.3, and Avaya IP Office 5.0. Date Posted: Tuesday, April 20, 2010 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |