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Strike by 17000 AT&T Call Center Workers and Technicians


Las Vegas, NV, USA, March, 2017 -- A strike was done by about 17000 call center employees and wireline technicians of AT&T in Nevada and California. They also filed a charge of unfair labor to the NLRB (National Labor Relations Board) alleging that federal law was violated by AT&T.

The Communications Workers of America Union (CWA) said that the company showed disrespect to the process of bargaining by changing the assignments of the workers without bargaining and also that AT&T defaulted on the agreement to resolve this dispute without explanation.

The CWA added that AT&T has been asking their workers to do more work for less pay. They are keeping them away from their families with overtime, which is unpredictable and undercutting advancement and pay, offshoring jobs and also pushing more costs of health care on to the employees.

When ARS contacted AT&T, they responded by saying that the company complies with all the laws and terms of collective agreements of bargaining. The NLRB explains that the National Labor Relations Act prohibits the employers from taking unilateral matters that are subject to the concept of bargaining and making changes in the employment terms and conditions without consulting the representative of the employee.

Through what CWA has been saying, AT&T has been in violation of the employment’s current terms and conditions by forcing the technicians on the West Coast to work on things that are outside their expertise area and also threatening the ability of the employees to deliver the best services to the customers.


Posted by Veronica Silva Cusi, news correspondent
Source: https://www.belairdaily.com

Date Posted: Monday, March 27, 2017

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