Miramar Beach, FL, USA, June 12, 2017 -- SmartAction, a provider in artificial intelligence (AI) based solutions for customer self-service, and EndPoint Technologies, a specialty consulting firm focused on Medical Affairs in the life science industry, have formed a strategic partnership to expand the availability and utilization of AI-powered customer self-service technology solutions in the pharmaceutical and biotech industries.
"Customer self-service powered by AI is transforming the call center as every day, companies discover they can automate voice and digital conversations they never thought possible," said SmartAction CEO Tom Lewis. "We’re excited to have partnered with EndPoint Technologies. They are a crucial partner in educating the pharmaceutical and biotech industries, and ultimately delivering these advanced solutions to them."
Joe Pierce, Founder of EndPoint, stated "EndPoint has extensive experience in medical information solutions and broad relationships in the industry, and SmartAction is the leader in new and innovative technology that will be a part of every medical information call center in the future. This is a partnership that will bring important, innovative technologies to the Medical Affairs industry. EndPoint continually searches for not only new technology solutions to add to our portfolio, but solutions that provide real value and return on investment for our clients. EndPoint is excited to be working with SmartAction to greatly expand the exposure and utilization of this necessary technology."
Posted by Veronica Silva Cusi,, news correspondent
Date Posted: Wednesday, June 14, 2017
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