7 September 2010 -- Maximizer Software, a provider of simple, accessible and affordable customer relationship management (CRM) solutions, has released a new version of its Maximizer CRM 11 Team Edition system.

Maximizer Team Edition is a quick, simple and affordable way to help businesses and their sales teams to exceed revenue targets, shorten sales cycles and build long-term, profitable relationships with their customers.

Maximizer CRM ensures reliable customer, prospect and sales insight, whether working from home, offsite, in an office, or on the road, anytime, anywhere when and where it's most needed - in the field or on the desktop.

Maximizer CRM 11 offers expanded sales force automation capabilities and tools to proactively monitor and keep sales opportunities moving forward. Team Edition provides advanced Sales Opportunity Management, which enables companies to create sales teams within the system - whether domestic or international - with time zone support built into related appointments and tasks. Sales managers can benefit from critical insight into the status of sales deals in the pipeline with real-time access to performance data by representative or sales team, to better focus resources and facilitate stronger collaboration to close key deals. Additionally, sales team members can quickly merge customer information email templates for timely sales outreach and follow-up activities.

Included in Maximizer CRM 11 Team Edition, Maximizer Mobile CRM utilises smartphones such as BlackBerry(R) devices, to give small business professionals in the field, instant access to information such as customers' history, leads, sales opportunities, dashboards, customer service cases, documents, and schedules. With a new, intuitive interface, Maximizer CRM is easy to navigate, especially for those familiar with the Microsoft(R) Office(R) suite of products and builds on a 25 year reputation for software that is effective, easy to deploy, easy to learn and easy to maintain.

Specific new offerings include:
•Real-time access to content, documents and e-mail attachments stored in the central Maximizer CRM database
•GPS functionality with turn-by-turn maps and navigation, which enables mobile workforces to optimise their time on the road and get new directions on-the-fly if appointments change unexpectedly
•Multimedia support for video, voice and images that can be easily saved to a current Maximizer CRM record
•Mobile CRM multi-user support, which allows users to assign tasks, escalate cases, and assign opportunities to other colleagues without returning to the desktop application
Mike Richardson, managing director of Maximizer Software says: "The new Team Edition is just part of a range of scalable solutions from single user Entrepreneur Edition to the full function Enterprise Edition and is ideal for businesses with 5-50 networked users that demand more advanced sales opportunity management and collaboration.

"Team Edition is a complete solution that incorporates contact and sales opportunity management, scheduling, reporting and document management. It integrates with Microsoft Outlook, and users can save and track every interaction with clients and prospects - phone calls, emails, faxes - as well as set-up automatic reminders for the next series of meetings or calls to help ensure first-class client attention and care. And importantly, this can be done whether users access the system on the road or at their desk."

Understanding customers to drive sales while managing an organisation effectively is at the heart of business success. And with the release of the new Maximizer CRM 11 Team Edition, users now have a simple, quick and affordable way to achieve that.

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.bizcommunity.com

Date Posted: Thursday, September 09, 2010