MSX International Boosts Customer Experience and Connects Global Workforce with RingCentral
Belmont, CA, USA, Feb, 2018 -- RingCentral, Inc. (NYSE:RNG), a provider of global enterprise cloud communications and collaboration solutions, announced that MSX International (MSXI), a business process outsourcing company that provides technology-based services to enterprises, has selected RingCentral to provide a superior customer experience and connect its global employees.
With globally distributed customers and employees, MSXI needed modern cloud solutions with robust communications capabilities, including voice, video, conferencing, team messaging, collaboration, and contact center.
"As with every other domain in enterprise business, digitalization is totally changing the game," said Brendan Walsh, chief digital officer, MSXI. "RingCentral has allowed MSXI to digitalize this aspect of our service offering to take our customer support and internal collaboration to a new level. As a result, we are more responsive than ever and bringing new digital services to market that help our customers reduce cost and improve their customer satisfaction."
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Friday, February 9, 2018
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