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Established in 1994, MPL provides multichannel contact centre software through its technology division, mplsystems, and outsourced contact centre services through its mplcontact brand. Working with over 1000 clients, including Ford, Aviva, Fitness First and Balfour Beatty, mplsystems brings together contact centre technology with sales and customer experience applications, deployed in the Cloud or on premise. mplcontact's inbound and outbound services are provided through its network of 6 UK c...Business Functions:
Outsourcing
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