Colin Taylor - Member Profile
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A call/contact center consultancy, with 3 offices globally, takes a ‘hands-on’ holistic approach to improving customer interaction and call/contact center strategies. We examine every aspect of your customer facing call/contact center interaction process. 150+ years of award winning industry experience. We understand the ‘thousands of moving parts’ in every center and appreciate that the contact center is the single most influential element in delivering an effective customer experience. We deli...Business Functions:
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