Director Managed Services, Ericsson - Member Profile

Member Profile

Profile Details

Submit / Update Logo
Ericsson Enterprise
Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuos technology leadership. Business Functions:
Telecom

Industry Sectors:
Utilities
Company RSS Feed

Forums Postings

View Other Forums
Getting staff to improve customer service
The best tip I can give is to ensure the conversation isn’t mechanical. While it is important to fol...
The Worst Customer Experiences
I guess the worse customer experience I’ve had recently was when I was inquiring about a cell phone....
Customer Service: Does culture play a part?
I haven’t noticed differences from a cultural perspective as much as I have noticed a difference fro...
Level of service in other industries
The auto sector has really tried to improve their image and I believe they have made great strides i...
Showing 1 - 4 of 10 items

Members Online
Raj Wadhwani ContactCenterWorld.com
Sandra Matos ZON Multimedia
Nicole Bradshaw SingTel Optus PTY Ltd
Tyler Zawacki contactcenterworld.com
Hiroki Nojima transcosmos, inc.
Laura Collins contactCenterWorld
Dawn Cinco UniversalTech Inc.
Alita McLoughlin Concentrix
Yuka Terauchi SOFTBANK TELECOM Corp.
Tim Izatt Vivint
Sharon Price ContactCenterWorld.com
Mark Albao UniversalTech Inc.
Velislav Chorbadjiev Chain Solutions
Adinor Puplampu Millicom Ghana Limited
Kevin Hill Symon Dacon Ltd
Tony Porter PSS Product Support Solutions
Showing 1 - 20 of 50736 items

Newsletter Registration

Best in the Industry

Avaya