Rosen Plaza Hotel. Orlando The best contact center practitioners from North & South America (AMERICAS) will be sharing their best practices and networking with delegates
Hard Rock Hotel, Resorts World, Singapore The best contact center practitioners from all over Asia Pacific, Australia and New Zealand (APAC) will be sharing their best practices and networking with delegates
Intercontinental Hotel, Vienna The best contact center practitioners from the entire region of Europe, Middle East & Africa (EMEA) will be sharing their best practices and networking with delegates
Vdara Resort Las Vegas We invite award winners from around the World to share their best practices - these are the best from over 50+ nations who had to compete to earn a speaking spot! Learn from the best in the World 2013
Global Bilgi, has been founded in 1999 and quickly gained the rightful position of 1CLeading Customer Relations Management Center 1D in Turkey. Utilizing the 1CIntegrated Channel Management 1D philosophy, Global Bilgi is now processing over 720 million customer contacts over phone and video call center and all contemporary self service channels annually. The company also pioneered to carry its distinct experience and service quality to neighboring countries to open 4 locations in Ukraine and 1 i...