Rosen Plaza Hotel. Orlando The best contact center practitioners from North & South America (AMERICAS) will be sharing their best practices and networking with delegates
Hard Rock Hotel, Resorts World, Singapore The best contact center practitioners from all over Asia Pacific, Australia and New Zealand (APAC) will be sharing their best practices and networking with delegates
Intercontinental Hotel, Vienna The best contact center practitioners from the entire region of Europe, Middle East & Africa (EMEA) will be sharing their best practices and networking with delegates
Vdara Resort Las Vegas We invite award winners from around the World to share their best practices - these are the best from over 50+ nations who had to compete to earn a speaking spot! Learn from the best in the World 2013
Influent provides a suite of inbound, outbound, customer care and business process outsourcing solutions to a wide range of Fortune 500 firms and other industry-leading companies. Its focus on scalable and repeatable best practices has enabled the company to grow customer contact programs successfully, while maintaining high performance and quality standards. Solving the customer contact puzzle to maximize client-defined ROI – over 20 million contacts generating 2.6 million sales annually – is...