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Research Analyst, Telecontact - Member Profile

Member Profile

Research Analyst, Telecontact
Research Analyst
Telecontact
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Telecontact
Telecontact started in 1999 among first outsourcing call centers in Russia. Now the company operates a distributed contact center system of 9 sites in 7 cities over 4 countries: Russia, Ukraine, Belarus and Kazakhstan; the overall amount of agent seats now is 2500. Telecontact provides the full range of inbound and outbound services, involving all up-to-date communication channels. The industries most presented in clients portfolio are Banking (50%+), E-commerce, and Telecom. Since 2009 the comp...
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