Lon Hendrickson - Member Profile

Member Profile

Lon Hendrickson
Executive Director
CCNG Magnet Program
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Call Center Network Group

CCNG is an Industry Professional Member Network...providing contact center and customer care Best Practice peer member knowledge through our Events, Media and Broadcasting.

The CCNG network connects contact center organizations to share information. Through the network the people who lead and run contact centers have the ability to share insights, ideas, and best practices between peers and top professionals. Our members know that by participating in the network their companies and organizati...

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Lon Hendrickson

Just released a new white paper for contact center leaders ... Please enjoy it. Download it via this link and I welcome all comments. "Spreading Success: The Power of a Professional Peer Network (PPN)...
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February 20, 2013 5:48:12 PM

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Lon Hendrickson

Congrats Gordon Pullan with MassMutual - Gold Medal Winner as Best #CCTR Executive (Americas region) at recent Top Ranking Performers conference
July 29, 2011 3:06:00 PM

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Raj Wadhwani

he is indeed an amazing guy and so are the other leaders he will be competing with for the world title in las vegas this Nov!
July 29, 2011 4:10:00 PM