Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Rory Aditya
Manager Digital Service of Retail Customer Care
8
MEMBER
Thamer Noori
Director of Industrial Security and Safety Dept.
35

Member Profile

EXECUTIVE MEMBER
Sonelle Buys (14 Yrs in the industry)
Director
Athrú Solutions Pty Ltd
198 Connections

 

NEW!

About Me, My Hobbies & Interests!

I worked in the Contact Centre industry for 14 years before starting my own company. I’m now a Director at Athrú Solutions (Pty) Ltd. I’m passionate about compliance and focus my attention on how best to support the BPO sector in aligning with legislative changes and keeping abreast of industry changes.

Company Details

Athrú Solutions (Pty) Ltd is an Assurance consultancy firm that focuses on regulatory compliance auditing, risk management and monitoring and business excellence design that will demonstrate your company’s commitment to putting your customers first and doing so by abiding to the necessary industry rules and regulations, while navigating the ever-changing risk landscape.
Athrú Solutions (Pty) Ltd offers you the flexibility to customize the service offering to suit the need of your business. Services on offer range from high level compliance monitoring to in-depth audits with corresponding risk registers and corrective action tracking and review. Services can be done as a once-off or you might feel that your environment will benefit from more regular engagements, over a longer period. The long-term approach will see a project-based methodology with several pieces of legislation covered over the duration of the project, not exceeding 3 years in line with internal audit industry best practice.
Athrú competes in a highly specialized field and has carefully combined a variety of standards, best practice and corporate governance principles, into a unique service offering to support a diverse business community.

    (add)  

About us - in 60 seconds!

Industry Champion!

Latest Voter Comments - why they want this individual to win!
Sonelle deserve this. She is hardworking and exceptional resilient
March 5, 2024 2:10 PM
She has demonstrated great leadership traits in all aspects, with strong QA and compliance backgrounds.
March 4, 2024 7:18 AM
Sonelle is excellent at her job and deserves this award for all the contributions in this field over the years. She works tirelessly to ensure compliancy and providing training for the business she consults for.
March 2, 2024 11:30 AM
Industry Knowledge in a specialised field with a spectacular track record.
February 29, 2024 1:31 AM
Excellent leader and champion. She knows the technical detal and bringing people together. she has a can do approach
February 28, 2024 9:35 AM
Showing 1 - 5 of 11 items

Personal Awards

ContactCenterWorld - Top Ranking Performers Awards World Finals 2013: Ranked #2 for Quality Auditor
(view more)

November 16, 2013 12:00 AM

Karen Fouche | Sanlam

WELL DONE ON THIS GREAT ACHIEVEMENT!

December 18, 2013 4:41 AM EST

ContactCenterWorld - Top Ranking Performers Awards EMEA 2013: Ranked #1 for Quality Auditor
(view more)

July 6, 2013 12:01 AM
Search for Members

Contact List

Sharon Price ContactCenterWorld
(Verified Admin)
Raj Wadhwani 🍁 ContactCenterWorld
(Verified Admin)
Grace Heny 168Solution
(Verified Admin)
Raju Shokeen iSON XPERIENCES
(Verified Admin)
Vijay s TechKronic
Yunus Mucaz freelance
Showing 1 - 7 of 198 items
Submit Event

Upcoming Events

The 19th AMERICAS Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 34393 
The 19th EMEA Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 959 
The 19th Asia Pacific Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 1403 

Industry Champion Award Leaderboard

Most active award entrants in the past 48 hours! - Vote for Others / About Program
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =