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Search - interaction management

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Your search for 'interaction management' has returned 418 search results

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Agami Tech
/company/agami-tech.aspx
agami tech agami tech is an emerging provider offering innovative and business responsive solutions in the customer interaction and unified communication space with more than 60 years of collective man
Comdata Turkey
/company/comdata-turkey.aspx
comdata turkey comdata is a leading innovative global service provider in customer interaction and process management we offer a full range of services from outsourcing customer interactions and proces
pega named a leader in real time interaction management by independent research firm
/view/contact-center-news/pega-named-a-leader-in-real-time-interaction-management-by-independent-research.aspx
interaction management rtim report q1 2024 1 pega earned the top scores in the main scoring categories of &lsquocurrent offering&rsquo and &lsquostrategy &rsquo as well as the highest possible score in
Dimakatso Dicky Maledu
/profile/dimakatso.dicky.maledu/
management and provisioning customer care technical support receivables management and more we offer clients a variety of multi channel customer interaction capabilities including voice chat email ivr
Raahul Shrivastava
/profile.aspx?pid=a8cdd7e2cc9b4a548e0146c7c42fa28e
mattsenkumar is a business process outsourcing and customer experience management company based out of the us and india founded by industry veterans mike mattsen and aarati kumar the company is headqua
Customer Relationship Management
/define.aspx?id=bb257449d2b0471f91d5b07b3b5fe31c
a concept used by companies to manage strategies people and technology to reach their full potential regarding customer interaction crm
Choosing A Quality Monitoring/Recording System
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management as part of it you can't just immediately see numbers go up top level management has to understand and buy into the concept of a higher quality customer interaction and the benefits it will d
glia challenges dated ccaas paradigm with unified interaction management
/view/contact-center-news/glia-challenges-dated-ccaas-paradigm-with-unified-interaction-management.aspx
contactcenterworldnew york ny usa feb 6 2024 &mdash glia a provider in customer interaction technology ntroduced unified interaction management uim this new customer experience model integrates all int
Envision
/company/envision.aspx
management desktop analytics speech analytics interaction and compliance recording quality management workforce management and coaching and elearning envision telephony inc envision inc rodney kuhn dav
Julie White
/profile/julie.white/
vice president valued accounts infocision's passion for performance and proven results have driven an evolution to become much more than a contact center we are interaction experts offering nearly 40 y
Yuli Purwati
/profile/yuli.purwati/
finance 168solution is a leading consulting and training of contact center with proven approach and experience in contact center or known as digital interaction for inbound and outbound voice email and
cirrus and duocall msp sign contact centre solutions partnership
/view/contact-center-news/cirrus-and-duocall-msp-sign-contact-centre-solutions-partnership.aspx
interaction duocall msp will also benefit from fully integrated omni channel capabilities purpose built contact centre crm workforce optimisation and intelligent quality management andrew ringsell dire
STARTEK USA
/company/startek-usa.aspx
startek usa startek is the customer care expert in business process outsourcing our job is to improve and manage the customer experience for our clients startek's suite of solutions includes sales orde
Tony Antenucci
/profile/tony.antenucci/
management and provisioning customer care technical support receivables management and more we offer clients a variety of multi channel customer interaction capabilities including voice chat email ivr
Ndivhuwo Mashamba
/profile/ndivhuwo.mashamba/
management and provisioning customer care technical support receivables management and more we offer clients a variety of multi channel customer interaction capabilities including voice chat email ivr
Metin Kara
/profile/metin.kara/
operations supervisors global provider in business service outsourcing teleperformance provides easier faster simpler safer better and more cost effective customer interactions management in 80 countri
Grace Heny
/profile/grace.heny/
director 168solution is a leading consulting and training of contact center with proven approach and experience in contact center or known as digital interaction for inbound and outbound voice email an
Deloitte
/company/deloitte.aspx
deloitte consulting customer operations and contact center transformation practice provides advisory services on all aspects of customer interaction and contact center strategy operations organization
Tuğba Güneş
/profile/tugba.gunes/
müşteri temsilcisi global provider in business service outsourcing teleperformance provides easier faster simpler safer better and more cost effective customer interactions management in 80 countries w
Teleperformance Turkey
/company/teleperformance-turkey.aspx
global provider in business service outsourcing teleperformance provides easier faster simpler safer better and more cost effective customer interactions management in 80 countries with 300 000 employe
calabrio opens middle east cloud with ai powered interaction analytics
/view/contact-center-news/calabrio-opens-middle-east-cloud-with-ai-powered-interaction-analytics.aspx
contactcenterworlddubai uae dec 19 2023 calabrio a provider in workforce management wfm solutions in the middle east marks a significant milestone in its commitment to the region by introducing ai powe
Peter Hargittay
/profile/peter.hargittay/
startek is the customer care expert in business process outsourcing our job is to improve and manage the customer experience for our clients startek's suite of solutions includes sales order management
Pete Sisti
/profile.aspx?pid=b4d2856c33da44599e72202a785c2f5a
management solution that supports contact center management and staff whether remote hybrid or in the center for over 20 years we have delivered the right innovative high quality solutions that leverag
Geomant
/company/geomant.aspx
management solution that supports contact center management and staff whether remote hybrid or in the center for over 20 years we have delivered the right innovative high quality solutions that leverag
InfoCision
/company/infocision.aspx
infocision's passion for performance and proven results have driven an evolution to become much more than a contact center we are interaction experts offering nearly 40 years' expertise to north americ
Brevo Acquires WonderPush and Octolis
/view/contact-center-news/brevo-acquires-wonderpush-and-octolis.aspx
contactcenterworldseattle wa usa dec 11 2023 brevo a  provider of customer relationship management crm solutions announced two new acquisitions wonderpush a mobile app push provider and octolis a c
zehnplus GmbH
/company/zehnplus-gmbh.aspx
zehnplus gmbh pioneering digital software solutions since 2008 based in zürich we are experts with the latest technologies in customer interaction a i and robotics for automated processes together with
Kobus Van Der Westhuizen
/profile/kobus.van.der.westhuizen/
svp startek is the customer care expert in business process outsourcing our job is to improve and manage the customer experience for our clients startek's suite of solutions includes sales order manage
Rahmi Bilen
/profile/rahmi.bilen/
operations director comdata is a leading innovative global service provider in customer interaction and process management we offer a full range of services from outsourcing customer interactions and p
PlayVox
/company/playvox.aspx
playvox workforce engagement management wem solutions transform customer care we deeply understand that exceptional employee engagement produces extraordinary customer experiences and we love creating
Hilda
/profile.aspx?pid=03095797cd6f4849a52fabfce92520b2
head of program & use case management axiata digital service indonesia adsi is a startup company whereas also a subsidiary of axiata digital services sdn bhd malaysia boost is a new innovation of axiat
Teleo Capital Portfolio Company, SharpenCX, Acquires Plum Voice
/view/contact-center-news/teleo-capital-portfolio-company-sharpencx-acquires-plum-voice.aspx
contactcenterworldboise id usa nov 15 2023 teleo capital management llc teleo has announced the acquisition of the plum group inc plum voice a provider in ai driven voice based customer interaction tec
168Solution
/company/168solution.aspx
168solution is a leading consulting and training of contact center with proven approach and experience in contact center or known as digital interaction for inbound and outbound voice email and alterna
Ric Wilson
/profile/ric.wilson/
senior product manager ninzi connect is a telecommunications and customer engagement solutions company ninzi connect have over 25 years experience in providing contact centre management solutions which
Hasan Shamim
/profile/hasan.shamim/
process assurance startek is the customer care expert in business process outsourcing our job is to improve and manage the customer experience for our clients startek's suite of solutions includes sale
Ninox Introduces Flexible CRM for SMBs Based on Low-code
/view/contact-center-news/ninox-introduces-flexible-crm-for-smbs-based-on-low-code.aspx
management cycle from the first interaction to the receipt of payment ninox crm is designed to simplify all business critical workflows in the customer relationship and to collect information in a stru
Avhan Technologies Pvt Ltd
/company/avhan-technologies-pvt-ltd.aspx
interaction processes avhan partners with systems integrators distributors and resellers across multiple geographies to work with avhan products and services products and services digital unified cloud
Glia and Insurity Partner to Enhance Claims Management Process for Customers and Agents
/view/contact-center-news/glia-and-insurity-partner-to-enhance-claims-management-process-for-customers-and.aspx
contactcenterworldhartford ct and new york ny usa sept 26 2023 &ndash glia a customer interaction provider unifying digital customer service dcs phone and automated self service on a single platform ha
Yun Liu
/profile/guo.liang.dong/
operation manager guangzhou public service hotline 12345 is a public service platform of guangzhou municipal government which includes government consultation people livelihood government and people in
Calabrio Named an Exemplary Vendor in Ventana Research Buyers Guide 2023: Agent Management
/view/contact-center-news/calabrio-named-an-exemplary-vendor-in-ventana-research-buyers-guide-2023-agent.aspx
contactcenterworldminneapolis mn  september 14 2023 calabrio a workforce performance company has been named an exemplary vendor in ventana research buyers guide 2023 agent management the report als
Erwin Yahya
/profile/erwin.yahya/
senior trainer 168solution is a leading consulting and training of contact center with proven approach and experience in contact center or known as digital interaction for inbound and outbound voice em
Anand Awasthi
/profile.aspx?pid=f7cb587ed5d44f729ebaa54f427ddc9f
interaction processes avhan partners with systems integrators distributors and resellers across multiple geographies to work with avhan products and services products and services digital unified cloud
Amit Patkar
/profile/amit.patkar/
interaction processes avhan partners with systems integrators distributors and resellers across multiple geographies to work with avhan products and services products and services digital unified cloud
SugarCRM
/company/sugarcrm.aspx
sugarcrm makes crm simple as the world fastest growing customer relationship management crm company sugarcrm applications have been downloaded more than seven million times and currently serve over 700
Mari Mitchell
/profile.aspx?pid=95e22ecd580c40ca96341f017c705091
management solution that supports contact center management and staff whether remote hybrid or in the center for over 20 years we have delivered the right innovative high quality solutions that leverag
Senanur Balkaya
/profile/senanur.balkaya/
internal communcation speciallist global provider in business service outsourcing teleperformance provides easier faster simpler safer better and more cost effective customer interactions management in
Intermedia Launches AI Transcription Redaction for Intermedia's Contact Center Solution
/view/contact-center-news/transforming-data-privacy-intermedia-launches-ai-transcription-redaction-for.aspx
management productivity applications and more &ndash to businesses and the partners that serve them announced the launch of ai transcription redaction a new data privacy and security feature designed t
Filosa Pribadi
/profile/filosa.pribadi/
sr consultant excelis 168solution is a leading consulting and training of contact center with proven approach and experience in contact center or known as digital interaction for inbound and outbound v
Özhan Fındık
/profile/ozhan.findik/
director of technology and business development comdata is a leading innovative global service provider in customer interaction and process management we offer a full range of services from outsourcing
MattsenKumar LLC
/company/mattsenkumar-llc.aspx
mattsenkumar llc mattsenkumar is a business process outsourcing and customer experience management company based out of the us and india founded by industry veterans mike mattsen and aarati kumar the c

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