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Search - ivr

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Your search for 'ivr' has returned 537 search results

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Auto Attendant
/define.aspx?id=cdcc314411c84c60849861bba5952980
previously known as interactive voice response system or ivr this processes the request of the caller and may route them to a live agent or play a response such as a recording of the company address it
Interactive Voice Response
/define.aspx?id=e394ba3ef1684f208bde9ae9b04efd41
a communication system designed to speak with the incoming caller and give them a list of menu items voice response unit aru ivr vru audio response unit
Audiotext
/define.aspx?id=9ff992df3da74acd96123f01b64e9f99
a voice processing system that allows callers to choose from a variety of options by using their touchtone phones audiotex ivr
Voice Recognition
/define.aspx?id=efc7612418b94a0297ceb2e23d619984
computerized software that allows for an individual voice to be recognized and responded to ivr speech recognition
Key IVR
/company/key-ivr.aspx
key ivr provides secure cloud payment solutions to organisations and contact centres across the globe protecting hundreds of businesses and their customers businesses can increase their revenue and con
MaxContact
/company/maxcontact.aspx
solutions including intelligent routing business analytics inbound outbound configuration ivr automation quality call recording speech analytics scripting and workforce management pip hough
Cludo Sp. z o.o.
/company/cludo-sp.-z-o.o..aspx
multi channel contact center phone email chat fax sms video social media wfm scripter agent visual ivr hosted 3cx telecommunications services k robert malek anna sokołowska krzysztof niewidziajło
Dimakatso Dicky Maledu
/profile/dimakatso.dicky.maledu/
ivr and back office support headquartered in denver colorado startek has delivery centers onshore near shore offshore and virtually through its startek@home workforce startek south africa startek is th
virtual call center empowers indian businesses to enhance customer interactions
/view/contact-center-news/virtual-call-center-empowers-indian-businesses-to-enhance-customer-interactions.aspx
ivr number call recording ccaas and real time analytics allowing businesses to handle customer inquiries efficiently and effectively we are excited to bring fonada virtual call center to indian busines
xCALLY
/company/xcally.aspx
xcally shuttle provides an cti for asterisk call centers plus drag and drop ivr asterisk call center mercedes barbuti
Mercedes Barbuti
/profile.aspx?pid=f949137950fd4f5493e4fd523a123479
sales xcally shuttle provides an cti for asterisk call centers plus drag and drop ivr xcally shuttle provides an cti for asterisk call centers plus drag and drop ivr xcally asterisk call center united
telinta redesigns its virtual office hosted pbx solution
/view/contact-center-news/telinta-redesigns-its-virtual-office-hosted-pbx-solution-to-help-itsps-serve.aspx
ivr set up call routing set up conference calls and more we made virtual office easier and faster to use so that our voip service provider customers can better succeed in winning end users explained al
Twinkle Sood
/profile.aspx?pid=0f806b2bffcd43c9b7feedbe25ce4296
ivr resulting in superior business results for its clients startek is a global provider of technology enabled business process outsourcing solutions the company provides omni channel customer experienc
VOZIQ
/company/voziq.aspx
based on applying cloud based text analytics on agent notes and interaction data from various sources like call centers customer surveys ivr data etc vozuq amanda smith sidda raviteja ganesh kulkarni
Neha Iyer
/profile/neha.iyer/
ivr resulting in superior business results for its clients startek is a global provider of technology enabled business process outsourcing solutions the company provides omni channel customer experienc
3CLogic
/company/3clogic.aspx
ivr acd predictive dialer etc 3clogic provides a powerful reporting framework with business analytics and real time scripting engine 3clogic inc 3c logic lindsey stalnaker guillaume seynhaeve raj sharm
Hammer
/company/hammer.aspx
ivr and digital channels hammer solutions play a pivotal role in ensuring excellence in the day to day operation of more than 250 large enterprises including 6 of the top 1 hammerrtc kurt dahlstrand
Abhinandan Jain
/profile/abhinandna.jain/
ivr resulting in superior business results for its clients startek is a global provider of technology enabled business process outsourcing solutions the company provides omni channel customer experienc
Robert Bezuidenhout
/profile/robert.bezuidenhout/
call centre bpo operations operations consultant south africa i started my career as an it apprentice for an outsource call centre company i quickly learnt the basics of networking and ivr programming
Umesh James
/profile/umesh.james/
ivr resulting in superior business results for its clients startek is a global provider of technology enabled business process outsourcing solutions the company provides omni channel customer experienc
STARTEK USA
/company/startek-usa.aspx
ivr and back office support headquartered in denver colorado startek has delivery centers onshore near shore offshore and virtually through its startek@home workforce aegis usa tony antenucci peter har
K
/profile/karol.popa/
ivr hosted 3cx telecommunications services cludo sp z o o cludo offers professional solutions contact center magic quadrant gartner model contact center as a service ccaas multi channel contact center
Tony Antenucci
/profile/tony.antenucci/
ivr and back office support headquartered in denver colorado startek has delivery centers onshore near shore offshore and virtually through its startek@home workforce startek usa startek is the custome
Daniel Castilho
/profile/daniel.castilho/
ivr asr inbound outbound services scripts tickets chat rrss crm reporting analytics quality e learning sms text to speech and other functions after more than seven years in the market it is characteriz
GoContact
/company/gocontact.aspx
ivr asr inbound outbound services scripts tickets chat rrss crm reporting analytics quality e learning sms text to speech and other functions after more than seven years in the market it is characteriz
Ndivhuwo Mashamba
/profile/ndivhuwo.mashamba/
ivr and back office support headquartered in denver colorado startek has delivery centers onshore near shore offshore and virtually through its startek@home workforce startek south africa startek is th
Eileen Liow
/profile/eileen.liow/
ivr manager anz has a strong foundation in australia new zealand and asia pacific and our strategy is to connect customers across our regions with each other and with markets we provide a range of bank
Choosing the Right Contact Center Software for Financial Institutions
/blog.aspx?uid=7fbe8aa9e8d04f38853f7dab0835fa89&id=093ab8bc-3caf-4e6a-914e-e473c515fd9d
ivr to advanced features such as predictive dialer crm integration analytics and reporting tools     once you have decided on the features it would be easier for you to set a reasonable budget
Xceed
/company/xceed.aspx
ivr email web chat and social media support xceedcc xceed group xceed contact center xceed cc xceed asia xceed bpo maged el emam shada amer yasser el zainy mcteam xceed mohamed abbass mahmoud refaat mo
Inés Martinez
/profile/imartinez/
marketing interactive powers provides voice and video technologies for cloud based services and on premises our smart ivr video rtc platforms provide easy to use omnichannel real time communications br
Craig Vretas
/profile/craig.vretas/
ivr ameridial is headquartered in canton ohio offering u s based as well as near shore and off shore call center solutions we are specialists in healthcare communications direct response tv and radio n
IntelePeer, Inc.
/company/intelepeer-inc..aspx
ivr inc prosodie interactive intelepeer holdings inc advantone inc nicole mcgahey robert galop paula turco tom ostenson stian ulriksen lindsey kocel brad taylor leah butler caleb sperry toney mauzy nak
Ansafone Communications
/company/ansafone-communications.aspx
ivr and acd applications and outbound cti platforms we provide clients with exceptional answering solutions stellar outbound telephone marketing key live reporting with up to the minute data and an unb
TIm Clarke
/profile/tim.clarke/
ivr and acd applications and outbound cti platforms we provide clients with exceptional answering solutions stellar outbound telephone marketing key live reporting with up to the minute data and an unb
Ameridial Inc.
/company/ameridial-inc..aspx
ivr ameridial is headquartered in canton ohio offering u s based as well as near shore and off shore call center solutions we are specialists in healthcare communications direct response tv and radio n
Pragyan Roy
/profile/pragyan.roy/
ivr across the world which offers unique contextualized engagement for every interaction strong knowledge on emerging market trends and responsible for implementing complex technology transformations
Peter Hargittay
/profile/peter.hargittay/
ivr and back office support headquartered in denver colorado startek has delivery centers onshore near shore offshore and virtually through its startek@home workforce aegis usa startek is the customer
Nimblevox
/company/nimblevox.aspx
nimblevox providers of cloud communications hosted ivr sms solution drag and drop service creation tool and apis interact incorporated interact inc software systems
Leading Energy Distributor Jemena Partners with Startek to Reimagine Customer Experience
/view/contact-center-news/leading-energy-distributor-jemena-partners-with-startek-to-reimagine-customer.aspx
ivr and deployed four natural language voice bots driven by 112 distinct intents and over 900 initial training use cases the cx transformation delivered by startek has been a game changer their success
STARTEK
/company/startek.aspx
ivr resulting in superior business results for its clients ucms group ltd startek inc startek international startek europe ltd peoplesupport inc people support com people support inc ccn group pty ltd
Steve Pels
/profile/steve.pels/
ivr workforce management call recording cti speech recognition biometric verification quality management performance management customer surveys outbound diallers and speech analytics – in both on prem
Seema
/profile.aspx?pid=9953e5e8c47143ccaba099cdbc406f94
sales and marketing manager products 1 contact center solution ccs 2 contaque unified communication suite 3 ivr solution 4 vos solutions 5 voice logger 6 ipabx 7 dnc management system products 1 contac
Kobus Van Der Westhuizen
/profile/kobus.van.der.westhuizen/
ivr and back office support headquartered in denver colorado startek has delivery centers onshore near shore offshore and virtually through its startek@home workforce aegis south africa startek is the
Yossi Abraham
/profile/yossiabraham/
president zappix transforms the user journey during contact center interactions the cloud based zappix visual ivr on demand platform provides a full visual experience for customers increasing self se
Zappix
/company/zappix.aspx
zappix transforms the user journey during contact center interactions the cloud based zappix visual ivr on demand platform provides a full visual experience for customers increasing self service rate
Maged El Emam
/profile/maged.el.emam/
ivr email web chat and social media support xceed is a global provider of quality multi lingual business process outsourcing services and is engaged in managing extensive outsourcing and leasing agreem
Rui Marques
/profile/rui.marques/
ivr asr inbound outbound services scripts tickets chat rrss crm reporting analytics quality e learning sms text to speech and other functions after more than seven years in the market it is characteriz
Anuj Kapoor
/profile/anuj.kapoor/
ivr solutions etc promind solutions pvt ltd we are india's leading full spectrum contact center setup & management organization we manage and maintain contact centers for india's most recognized player
Promind Solutions Pvt. Ltd
/company/promind-solutions-pvt.-ltd.aspx
for both inbound and outbound calls involving multilingual assistance 24 7 helpdesk live chat services tech support virtual receptionist ivr solutions etc promind integrated management anuj kapoor
Megan Evitts
/profile/megan.evitts/
ivr call recording call forwarding and enhanced routing avoxi is a cloud communications provider focused on meeting the international calling needs of call centers hotels tour operators and global ente

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