The Global Association for Contact Center Best Practices & Networking

The Top Ranking Performers in the Contact Center Industry Global Benchmarking Study can give you everything you need.

• All the best metrics in easy-to-read graphic format - to save you time
• Nine sections so you can target your planning - directly focused on your needs
• 100 interviews with award winners - full of tips and techniques that made them the best in the world - and that you can start today!

Learn from the undisputed best in the industry and improve your contact center performance - The best of 2010 will be sharing their secrets, challenges and best practices.

We are proud of who we are and the individuals who have joined us. Browse our lists, to see the companies and their industry professionals who have signed up with ContactCenterWorld.com.

These awards create opportunity for everyone within the Contact Center industry to be seen as the Best in the World at what they do!

Whether you are a leader, technology innovator, agent, support professional or a vendor, there are 34 awards available to win. You have several opportunities to compete directly against your peers in your geographical region - Europe, Middle East & Africa, Americas or Asia Pacific. Winners at the regional level will then move on to compete at a global competition in Las Vegas!

Awards will be given for each of the categories including trophies for winners, runners up medals and highly commended certificates.

Learn from the undisputed best in the industry and improve your contact center performance - The best of 2010 will be sharing their secrets, challenges and best practices.

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