| • | VoltDelta Hosted Infrastructure TL9000 Release 5 Certified |
| • | Queplix Appoints Michael Zuckerman as Chief Marketing Officer |
| • | Novo Technologies and The Paisley Group Partner to Offer Superior Customer |
| • | ACS to Expand in Lexington, Add 700 Jobs |
| • | TRG Customer Solutions Inaugurates New Call Center at Elkins, West Virginia |
| • | Best Contact Center Professionals Share At The Top Performers Conferences |