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Somebody who was looking at IP PBX's should look under the hood. There are a lot of promises of what the systems can do, but there are a lot of architecture discussions without relating it to the customer’s environment. One solution may be to go all IP but on the other hand that solution may not fit into the customer’s budget, so they may need an integrated situation which can be done with almost every vendor. - Richard DeSoto of Altigen
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