London - 17 November 2008 - StayinFront, Inc., a global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services and eBusiness systems, today announced that existing client Access International Advisors (AIA), that specializes in managing hedged and structured investment portfolios, has chosen to upgrade to the latest version of StayinFront CRM.

A client since 2001, AIA originally selected StayinFront CRM because the system could best fit their business accurately, while providing reliable hosting of the application. Tancrede Queval, Chief Administrative Officer, AIA, observed, "As our business needs have grown, the functionality and configurability of StayinFront CRM has kept pace. As a result, we’ve been able to confidently rely on StayinFront as a trusted partner that stays in lockstep with our organization."

With the latest version of StayinFront CRM, AIA is gaining the benefit of its highly configurable architecture, coupled with the latest Microsoft .NET framework that allows a business model to be created once and deployed across multiple platforms in the enterprise. StayinFront CRM 11 also combines CRM and analytics into one system that makes critical business intelligence data readily accessible without the high cost of configuration usually associated with business intelligence projects. StayinFront CRM 11 leverages Microsoft’s ‘Smart Client’ technology, providing the benefits of a Web application while maintaining the look and feel of a desktop application.

Queval commented, "StayinFront CRM provides AIA with a ‘one’ customer view allowing AIA internal and external users across Europe and the U.S. to effectively manage our customers. The StayinFront CRM interface with integrated analytics has allowed enhanced user adoption and access to critical customer information."

"Fast moving organizations such as AIA need to know that their CRM solution is aligned with their business processes and customer information is readily available when and where they need it. StayinFront CRM 11 traverses all platforms across the enterprise – including Tablet PCs, mobile devices, LANs and WANs – giving customers like AIA optimal accessibility to their valuable customer data and reports," said Nigel Huxtable, vice president, Sales EMEA of StayinFront.

About Stayinfront:

StayinFront is a provider of enterprise-wide customer relationship management (CRM) applications, decision support tools and eBusiness systems. StayinFront combines unique technologies with an extensive implementation and support infrastructure to ensure a successful CRM project.

Date and Time Posted: Monday, November 17, 2008 3:51 PM

Printer friendly version

-Back To Top-

| Request Information from CRM & Contact Center Suppliers | About ContactCenterWorld |
| Advertise CRM & Contact Center Solutions | Link to this site |
| Submit CRM and Contact Center Content | Contact Us | Privacy Policy |
| Recommend this site to other CRM & Contact Center Professionals | Disclaimer |

©ContactCenterWorld.com 1999-2009
The Global Support Organization For Contact Center Professionals & the place for information on:
Best Practice, Billing, Business Process Outsourcing (BPO), Call & Contact Center Brokerage, Call Center Training, Call Center Wallboards, Call Recording, Click To Call, Computer Telephony Integration (CTI), Contact Center & Customer Service Associations, Contact Center & Help Desk Certification, Contact Center Analytics, Contact Center Automation, Contact Center Compliance, Contact Center Consultancy, Contact Center Design, Contact Center Furniture, Contact Center Location