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Convergys Announces Intervoice Voice Portal 6 United States - November 12, 2008 - Convergys Corporation (NYSE: CVG), a global provider in relationship management, announced today Intervoice [R] Voice Portal 6.0 (IVP 6) and the introduction of its application creation environment - Interaction Composer. With IVP 6, clients can now create personalized speech solutions, leveraging a set of rules and policies that can be constructed by integrating with the Convergys Dynamic Decisioning Solution. 
The Intervoice Voice Portal platform has a standard-based web-inspired architecture including server-side (SCXML engine) and client-side (voice and call control browsers) components, that can be deployed on a single server or in a distributed configuration. Enterprises will have more choices to meet the growing demand for adding speech to existing applications, for developing new speech-enabled applications, and for adding voice or multi-factor authentication solutions. Intervoice, now part of Convergys, partners with companies to strengthen their relationships with customers and employees. The portfolio of software and professional services enables voice portal, IP contact center, hosted and mobile messaging, and self-service applications that empower millions of people every day. *United Nations Telecommunication Summit, September 2008. Convergys is a global company focused on relationship management. They deliver a broad range of customer and HR solutions, backed by technology, business analytics and consulting services that help create valuable relationships between clients, their customers and their employees. Convergys is focused on helping their clients make smarter decisions about enhancing their relationships with customers and employees to improve business performance.
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