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Highly Commended Award Winners for the 2nd Annual Contact Center World Awards & Conferences in Americas Announced
This new award recognizes the individuals, teams and contact centers that were highly rated by the judges, however they just missed the final 3 shortlist who will present at the 2nd Annual Contact Center World Awards & Conferences in the regional heats taking place in Orlando, Florida.  • Jennifer Truong - Hewlett Packard (USA) • Cross Country Automotive Services (USA) • Tracy Allen - American Heart Association (USA) • Peggy Riston - Global Payments Inc. (USA) • Susan MacDonald - Virtual-Agent Services (USA) • Randy Russell - Cross Country Automotive Services (USA) Best Contact Center Leader • Brent Cogswell - American Power Conversions (USA) • Armando Viegas - Cara Operations Ltd (Canada) • Susan Brown - Levolor Kirsch (USA) • Charles Cavolina - Cross Country Automotive Services (USA) • Scott Reynolds Vangent, Inc. (USA) • Trisa Garcia - Global Payments Inc. (USA) • Michael Fiedler - Global Payments Inc. (USA) • Doug Garrison - Influent Inc. (USA) Best Contact Center Supervisor • Gregory Issa - LEGO Systems Inc (USA) • Pauline Phillip - TELUS Corporation (Canada) • Theresa Weppler - Humana Military Healthcare Services (USA) • Michelle Martin - Levolor Kirsch (USA) • Sahaja Habib - Sitel – Amarillo, Texas (USA) • Robyn Foster - Global Payments Inc. - St. Louis, MO (USA) • Victor Gipson - Sage Software – Lawrenceville, Georgia (USA) • Natasha Harvey - Global Payments Inc. - Owings Mills, MD (USA) • Barb Daley - Virtual-Agent Services (USA) Best Contact Center Trainer • James Palmisciano - American Power Conversions (USA) • Aurora "Laly" Yera-Rodriguez. - Royal Caribbean Cruises Ltd. (USA) • Kari McLeod - TELUS Corporation (Canada) • Susan Davis - Cross Country Automotive Services (USA) • Linda Ortman - American Heart Association (USA) Best Customer Service • American Power Conversions (USA) • TeleTech Orillia, Ontario (Canada) • Toyota Financial Services (USA) • Cara Operations Ltd (Canada) • Royal Caribbean Cruises Ltd. (USA) • TouchStar Software (USA) • CompuCom (USA) • Global Payments Inc. - Owings Mills, MD (USA) • Global Payments Inc. - St. Louis, MO (USA) • Vangent, Inc. (USA) Technology Innovation Award • Vegas.com (USA) • WellCare Health Plans (USA) • Humana Military Healthcare Services (USA) • Echopass (USA) • Cross Country Automotive Services (USA) • Sitel – Amarillo, Texas (USA) • Vangent, Inc. (USA) Community Spirit Award • Cross Country Home Services (USA) • Toyota Financial Services (USA) • Hewlett Packard (USA) • Global Payments Inc. - St. Louis, MO (USA) • ALSAC / St. Jude Children (USA) • Virtual-Agent Services (USA) Raj Wadhwani, President of ContactCenterWorld.com will personally present each finalist with their award at the 2 day conference which is being held on presenting June 4th - 5th, 2007 at The Florida Hotel & Conference Center, Orlando, USA For more information go to http://www.contactcenterworld.com/worldawards/conference-dates-venues.asp
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Congratulations to: To view the full list of winners click here |