News : LiveTime Updates ITIL Service Management Appliances

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United States - May 5, 2008 - LiveTime Software, a provider of ITIL certified Web 2.0 Service Managementand Help Desk Software, today announced the general availability of its new line ofITIL Service Management Appliances based on Intel Xeon processors and open source software stack. Designed exclusively for 64 bit operation, and supporting the latest versions of MySQL, PostgreSQL and Solaris 10, the systems can handle over twice the number of concurrent users of previous editions.

Designed for organizations that want a tuned, pre-configured, hardened ITIL based management solution with no maintenance, the system is completely plug and play and can be installed within a matter of minutes. Complete with Active Directory, LDAP and asset management server integration, the LiveTime Appliance fits seamlessly into any enterprise environment. As a completely vendor neutral solution, customers can utilize the built-in MySQL or PostgreSQL RDBMS, or alternatively connect to any third party database.

Available in 4 configurations, including two, four and eight core AMD or Intel processors, the appliance can be run as a standalone system, application, or database server. It can also be configured in clusters for greater redundancy and failover. "The addition of the new Intel Xeon multi-core technology allows LiveTime Service Management solutions to handle more than twice the number of users than was previously possible on dual-core systems," said Jason Andrews, Solutions Architect at LiveTime Software.

The LiveTime appliance comes pre-installed with open source products, MySQL 5.0, PostgreSQL 8.3, Apache Web Server 2.0, Apache Tomcat 6.0 and Java 6. "LiveTime continues to be a strong supporter of open source software within the enterprise," said Dr. Darren Williams, CEO of LiveTime Software. "By leveraging best-of-breed open source products, our customers will benefit from LiveTime's unique performance and fault tolerant characteristics."

Date and Time Posted: Monday, May 05, 2008 1:57 PM

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