 |
Home
Contact Us
Ask An Expert
Panviva Launches U.S. Partner Program For Performance Support System
New York City – December 12, 2006 – Panviva, a provider of performance support solutions, today announced the US launch of its partner program. SupportPoint is a self-service knowledge solution that offers context-specific information about an organization's systems, processes, policies, tasks, and products to users at the moment-of-need - improving system adoption rates and minimizing ongoing training and support costs. 
SupportPoint is ideal for partners seeking to ensure measurable and lasting performance gains for their products and services, including: • Service Partners can develop new training and support strategies, deliver content creation and translation services, equip internal project teams with content development skills and tools, and support project implementation and change management. • Reseller Partners can deploy SupportPoint as a standalone product or an integrated solution, with additional revenue opportunities in training and content development services, product support, and project and change management initiatives. • Technology Partners can resell or recommend the use of SupportPoint as a process and technology support tool in new deployments or major system changes of enterprise applications, including ERP, CRM, SCM, Learning Management, and more. Additionally, these partners can create and sell standard or business processes documentation for their application’s use. “Our partnership with Panviva has proven to be one of our strongest assets. New Wave Learning’s mission is to ensure its clients receive solutions tailor-made to enhance the efficiency and effectiveness of their operations, and ultimately, improve business performance,” said Colin Terry, Managing Director of New Wave Learning, a provider of informal learning and knowledge management solutions. “In offering SupportPoint to our customers, we are able to fulfill this promise by providing them with one source where they can get all the information they need to get their work done anytime, anywhere.” “SupportPoint is perfectly suited for what we call the ‘Essential Industries’ – utilities, transport, defense, and the public sectors. All rely on advanced software applications and proprietary, often complex, business processes,” said Brian Miller, Deputy Chairman of AMT Sybex, a consultancy and technology solutions provider. “But despite what the right technology solution might be for our customers, if their end-users do not accept and adopt the changes to workflow and the day-to-day systems they use, the project is doomed and our value is diminished. SupportPoint not only helps smooth the initial system integration effort, it also fosters long-term, ongoing productivity by getting critical job-specific information to users quickly and in the context of their current task. In our industry, that’s invaluable.” Founded in 1996, Panviva develops employee performance support solutions for companies. SupportPoint, an employee performance support system, gives employees a single place to find all the information they need about how to perform their job. Panviva facilitates fast access to operational knowledge, allowing its users to significantly reduce training and support costs.
 |
 115,191 Global Members 
 
 |