Main Header logo  
Search:
Username: 
Password: 
Become a Member 
Home 
Contact Us 
Ask An Expert 
International Site United States Site Canada Site United Kingdom Site
  113,447 Global Members
(View Members' Directory)
RSS Feeds:


Award Programs

For Your Center

Conferences & Events

Editorial Features

Tools & Utilities

IBM

International Contact Center Week


FEATURED SUPPLIERS
on ContactCenterWorld.com this week:

Genesys Telecommunications

CosmoCom

OrecX

Global Sky Inc.

IBM Canada

InVision Software AG

SAP Business Communications Management

Pipkins Inc.

IEX Corporation

Teleopti

Click on the company name for more details!




LATEST MEMBERS
Over 113447 Members in the contact center, help desk, CRM industry
View members' directory

Pitney Bowes Appoints Gary Roberts As UK General Manager

Windsor, United Kingdom - May 15, 2008: Pitney Bowes MapInfo & Pitney Bowes Group 1 Software, part of Pitney Bowes Inc., (NYSE: PBI) today announce the appointment of Gary Roberts to UK General Manager, based at the company’s headquarters.

Benchmarking Study
A seasoned retail IT executive, having grown his remit in the Microsoft retail team from account manager in 2000 to director, retail, manufacturing & services (RMS) when he left to join Pitney Bowes MapInfo & Pitney Bowes Group 1 Software this year. Roberts brings experience in IT strategy for customer growth and development to his new role.

Reporting to John O’Hara, Executive VP, International, Pitney Bowes MapInfo, Roberts will play a pivotal role in harnessing the integration of the highly complementary location intelligence and customer communications management product portfolio of the organisation across the key vertical sectors.

"Gary has an unnerving sense of what customers need," said John O’Hara. "He brings a truly impressive track record in effectively articulating customer issues into clear technology solutions within both the private and public sectors - an asset of great value to our organisation at its fledgling stage of integration. We’re delighted to have him on board."

Roberts started his career in 1983 on the BhS graduate training scheme and rapidly rose up the ranks to make his mark as the youngest high street store manager in company’s history in 1987. He moved to develop his interest in IT by joining ICL Retail Systems (Fujitsu) in 1998, where he led the organisation’s UK Store Systems Sales Team before joining Microsoft in 2000.

"I have always held that location is paramount to the sustainability and growth of every commercial and public sector organisation," said Roberts. "I’m truly thrilled to be joining this visionary organisation at a critical time in its development. The role allows me to apply my established knowledge base in retail whilst fuelling my desire to meet new IT and customer management challenges."


Date and Time Posted: Thursday, May 15, 2008 5:30 AM

Printer Friendly Version Printer friendly version

Congratulations to:
On their GOLD Medal win at the 3rd Annual Top Performers Conference!

To view the full list of winners click here


-Back To Top-

| Request Information from CRM & Contact Center Suppliers | About ContactCenterWorld |
| Advertise CRM & Contact Center Solutions | Link to this site |
| Submit CRM and Contact Center Content | Contact Us | Privacy Policy |
| Recommend this site to other CRM & Contact Center Professionals | Disclaimer |

©ContactCenterWorld.com 1999-2008
The Global Support Organization For Contact Center Professionals & the place for information on:
Call Center Training, Call Center Wallboards, Call Recording, Click To Call, Computer Telephony Integration (CTI), Contact Center & Customer Service Associations, Contact Center & Help Desk Certification, Contact Center Analytics, Contact Center Automation, Contact Center Compliance, Contact Center Consultancy, Contact Center Design, Contact Center Furniture, Contact Center Location, Contact Center Management, Contact Center Message Boards, Contact Center Software, Contact Management