LONDON, UK - April 2^nd, 2009 – SmartPoint Technologies is named a Finalist in the 2009 Top Performers in the Contact Centre Industry Awards for EMEA.

The awards were established in 2006 and have become the most recognized and prestigious awards for the industry. Every year entrants vie to win these prestigious awards.

SmartPoint has been named a Finalist and we will be attending the 3 day conference which features only award entrants who are the best in the EMEA region. At the 3 day conference many finalists from the region will be presenting best practice. Details of the event can be found at this link.

Any company wishing to be one of the best in their field should attend the event to learn from the best – the 3 day conference allows companies to benchmark their performance and to network with the very best.

Commenting on becoming a Finalist, Philip Briscoe, Marketing Director at SmartPoint Technologies added, "With businesses under incredible pressure to be much more efficient, SmartPoint enables contact centres to reduce costs, empower agents and improve customer service. It is testament to our momentum in the market and the increasing number of public and commercial sector organisations becoming SmartPoint customers, to be selected as a finalist in the ‘Best Technology Innovation Vendor Solution’ category in these awards."

Raj Wadhwani, President of ContactCenterWorld.com said, "We congratulate SmartPoint – making the finals is a tremendous achievement and we look seeing them share some of their best practice when they attend and network at the 2009 Top Performers Conference taking place 15-17th June 2009 in London."

For more details contact Raj Wadhwani, President of ContactCenterWorld.com by phone at +1-807-624-2080 ext 2224 or via email at rajw@contactcenterworld.com.

SmartPoint was also recently included in the Call Centre Focus ‘Hotlist 2008’, and Call Centre Helper’s ‘Top Ten Call Centre Software’. SmartPoint’s customers include: Abbott Laboratories, Canterbury City Council, City of London, Elsevier, London Borough of Camden, London Borough of Sutton, Midwich and Zycko.

About SmartPoint Technologies:
SmartPoint Technologies is a division of the TIS Software group of companies dedicated to the rapid deployment and implementation of business management software. They focus on organisations where the systems we deploy maximise business efficiency and accelerate customer service.