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Teleopti Joins The Nortel Select Product Program In EMEA
Stockholm, Teleopti, a global provider of strategic workforce management and telecom management solutions, joins the Nortel Select Product Program in Europe, Middle East and Africa (EMEA) as of July 1st, 2005. Teleopti workforce management solution, Teleopti CCC, and Teleopti Telecom Management Solution, Teleopti 6.0, have both received the orderable and compatible designation within the program. 
"Nortel's Select Product Program adds value to our customers in offering a choice of solutions which can be deployed and tailored to meet our customers needs," said Paul Templeton, vice president, Enterprise solutions, EMEA, Nortel. "The know-how and choice of solutions from innovative 3rd party vendors like Teleopti are crucial for the success of the program and we are looking forward to further tightening our relationship." Teleopti solutions are compatible and certified by Nortel, which increases customers' confidence in the integrated solution. Teleopti CCC is compatible with the Nortel Symposium Call Center Server product portfolio and Teleopti 6.0 is compatible with Nortel Communication Server product range. Teleopti solutions have been a Developer Partner with Nortel since 2002.. "This is a great opportunity for Teleopti and Nortel Resellers to further add significant improvements and to increase revenues for our joint customers across EMEA…" says Nils Bildt, Managing Director Teleopti AB. "We are extremely excited to join the Select Product Program, to become orderable and compatible, and we are very much committed to working more closely with the Nortel Channels across EMEA to jointly offer the best customer solutions." Teleopti solutions will be available and orderable for Contracted Nortel Resellers as of July 1st, 2005 About Teleopti Teleopti is the leading European provider of solutions for strategic workforce management in contact centres, as well as accounting and management systems for voice and IP enterprise networks. It is known for providing world-class products, developed in close co-operation with its customers. Teleopti recently won the contact center industry's top award for Best Workforce Management in the 2005 ContactCenterWorld.com Members' Choice Awards. Teleopti won the awards for Best Workforce Management solution in Europe. These awards are unique as users vote for the winners and there are no judging panels. Teleopti CCC and Teleopti 6.0 are also available from a network of partners over the world. Hundreds of enterprises in EMEA rely on solutions from Teleopti to improve operating efficiency and service levels. Teleopti, established in Stockholm, Sweden 1992, also has offices in London, Copenhagen, Oslo, Rotterdam, New Delhi and Bangalore. For more information about Teleopti and its solutions, visit http://www.teleopti.com/
For further information, please contact: David Påhlman Technical Alliances Manager, Teleopti +46 8 544 90 540 or david.pahlman@teleopti.com Teleopti provides services such as experience support, audit, staffing, change management and management through goals and motivation. They develop, launch and support applications for logging, traffic measuring, staffing, scheduling, follow-up, optimisation and invoicing. Their trademarks include Teleopti Contact Center Coach, Teleopti Business Telecom Coach and TeleRevision/Tele Audit.
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