Stockholm, Teleopti, a global provider of strategic workforce management and telecom management solutions, joins the Nortel Select Product Program in Europe, Middle East and Africa (EMEA) as of July 1st, 2005. Teleopti workforce management solution, Teleopti CCC, and Teleopti Telecom Management Solution, Teleopti 6.0, have both received the orderable and compatible designation within the program.

The Select Product Program is the top tier of Nortel's Developer Program that is designed to meet and exceed the needs of Nortel customers by enabling Contracted Nortel Resellers (CNR's) to order compatible 3rd-party products under special terms and conditions of sale at attractive discounts from third party innovative companies that strategically complement Nortel product portfolio and create significant value for our customers.

"Nortel's Select Product Program adds value to our customers in offering a choice of solutions which can be deployed and tailored to meet our customers needs," said Paul Templeton, vice president, Enterprise solutions, EMEA, Nortel. "The know-how and choice of solutions from innovative 3rd party vendors like Teleopti are crucial for the success of the program and we are looking forward to further tightening our relationship."

Teleopti solutions are compatible and certified by Nortel, which increases customers' confidence in the integrated solution. Teleopti CCC is compatible with the Nortel Symposium Call Center Server product portfolio and Teleopti 6.0 is compatible with Nortel Communication Server product range. Teleopti solutions have been a Developer Partner with Nortel since 2002..

"This is a great opportunity for Teleopti and Nortel Resellers to further add significant improvements and to increase revenues for our joint customers across EMEA…" says Nils Bildt, Managing Director Teleopti AB. "We are extremely excited to join the Select Product Program, to become orderable and compatible, and we are very much committed to working more closely with the Nortel Channels across EMEA to jointly offer the best customer solutions."

Teleopti solutions will be available and orderable for Contracted Nortel Resellers as of July 1st, 2005

About Teleopti

Teleopti is the leading European provider of solutions for strategic workforce management in contact centres, as well as accounting and management systems for voice and IP enterprise networks. It is known for providing world-class products, developed in close co-operation with its customers.

Teleopti recently won the contact center industry's top award for Best Workforce Management in the 2005 ContactCenterWorld.com Members' Choice Awards. Teleopti won the awards for Best Workforce Management solution in Europe. These awards are unique as users vote for the winners and there are no judging panels.

Teleopti CCC and Teleopti 6.0 are also available from a network of partners over the world. Hundreds of enterprises in EMEA rely on solutions from Teleopti to improve operating efficiency and service levels.

Teleopti, established in Stockholm, Sweden 1992, also has offices in London, Copenhagen, Oslo, Rotterdam, New Delhi and Bangalore. For more information about Teleopti and its solutions, visit http://www.teleopti.com/

For further information, please contact:

David Påhlman

Technical Alliances Manager, Teleopti

+46 8 544 90 540 or david.pahlman@teleopti.com

About Teleopti:

Teleopti is a leading provider of solutions for strategic Workforce and Performance Management as well as Telecom Expense Management. The company is renowned for developing advanced and user-friendly solutions based on clients’ requirements. Hundreds of enterprises around the world rely on solutions from Teleopti to attain optimal operational efficiency and provide the highest levels of service. Teleopti, established in Stockholm, Sweden in 1992 operates through a comprehensive network of partners. Visit our website www.teleopti.com to find out more.

Date and Time Posted: Monday, July 04, 2005 5:02 AM

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