 |
Home
Contact Us
Ask An Expert
-small-logo.jpg){kind=logo}
Teleopti Reports 12th Consecutive Year Of Profit Stockholm, Sweden – Teleopti, a provider of solutions for strategic workforce management solutions in contact centres, as well as accounting and cost & quality control of voice and IP enterprise networks, today reported the company's 12th consecutive year of organic growth while maintaining profitable. Last year Teleopti continued to grow organically by almost 10% while showing an operating margin of 15%. "We are extremely satisfied to increase revenues and margins", says Nils Bildt, Managing Director and founder of Teleopti. "Three factors contribute to last year's performance. We broadened our international presence and were able to attract more customers than ever. We are able to show customers how we can improve their performance, based upon good measured improvements from other customers. And, we invested considerably in Customer Services, as 93% of our customers are willing to recommend us to others" Teleopti provides services such as experience support, audit, staffing, change management and management through goals and motivation. They develop, launch and support applications for logging, traffic measuring, staffing, scheduling, follow-up, optimisation and invoicing. Their trademarks include Teleopti Contact Center Coach, Teleopti Business Telecom Coach and TeleRevision/Tele Audit.
 |
 115,474 Global Members 
 
 |