News : AcrossCommunications, Inc. Launches Calling and Alert Service
July 18, 2012 -- AcrossCommunications, Inc., has unveiled Phone Number Monitoring, a new automated web based calling and alert service for business, call center and personal use.
Phone Number Monitoring automatically places scheduled calls, interprets the pre-established response and alerts the user via phone call, text message or email when the response criteria are not met. For call centers and advanced business applications, a unique feature, Response Time Measurement is available to measure the time from call connection to call answered.
In business environments, Phone Number Monitoring can be used to verify phone operability, confirm employee attendance, monitor toll free and key phone numbers, perform security checks and test voice response systems.
In call centers, Phone Number Monitoring can be set up and used as a tool to report in real-time, call failures or non-responsive monitor calls, and to provide statistical reports for call response time, hold time, and call failures.
For personal use, Phone Number Monitoring provides an economical means to check on the young or elderly and also to deliver reminder calls. Features such as personalized greetings and simplified call scheduling allow customizing calling tasks to fit almost any lifestyle.
Key attributes include easy set-up, hands off operation, no equipment or software to purchase or install, international calling and online access to call statistics and reports. Monthly pricing with no long term contract requirements allow users to realize significant benefits with only a nominal investment.
Posted by Veronica Silva Cusi, news correspondent
Published: Thursday, July 19, 2012
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