The Global Association for Contact Center Best Practices & Networking

ATLANTA, - Cbeyond Inc.(CBEY 13.94, -0.11, -0.78%), a provider of business communications and IT solutions to more than 52,000 small businesses across the country, today announced it is expanding its Denver presence by opening a call center in the Denver Tech Center. The call center, which is scheduled to open in September, will ramp to employ 200 technical support staff over the next several years.

Cbeyond will host an open house on Friday, June 18, 2010, from 10 a.m. to 8 p.m. MDT at the Inverness Hotel, located at 200 Inverness Drive, West Englewood, Colo. 80112. The June 18 event provides an opportunity for candidates to meet with Cbeyond representatives and learn more about the company. Ideal candidates will have experience in technical troubleshooting, customer service and a background in telecommunications and Cisco solutions.

"Colorado welcomes the local expansion of Cbeyond and the jobs that will be created at the new call center," said Colorado Gov. Bill Ritter. "Colorado is a thriving economic hub, especially in the high-tech sector and the New Energy Economy, and we are proud to be attracting new companies to come to our state or to expand their operations here."

"We are excited about opening the new Cbeyond call center both because it's great to be able to bring new jobs to Denver and also because it will help us continue to deliver what our small business customers need from us," said Ashish Bisaria, vice president, customer service operations of Cbeyond. "As Cbeyond has grown over the years, we've heard from our west coast small business customers that they would prefer a more geographically diverse customer service presence. Starting in September, we will deliver on that need, demonstrating that, as always, customer feedback is critical to how we do business."

Source: http://www.marketwatch.com

Posted By: Kelty Stapleton - Americas' Correspondent