Cerium Networks and Zeacom Join Forces to Deliver Communications Solutions
Irvine, CA, Jan 4, 2012 -- Zeacom and Cerium Networks today announced a strategic alliance to deliver contact center and unified communications solutions. This partnership combines the enterprise-class functionality of the Zeacom Communications Center software platform with Cerium’s UC design, deployment and support expertise.
"We are committed to helping our customers by providing unparalleled technology expertise to support today’s business initiatives," said Roger Junkermier, Cerium Networks President. "Zeacom is known worldwide for high-quality solutions that pool best practices with proven technology to develop customized, scalable, and cost-effective rollouts that deliver a significant ROI. We are very excited about adding Zeacom to our portfolio and look forward to a long, successful relationship."
Zeacom and Cerium both possess impressive track records and industry tenure. Since 1994, customers have relied on Zeacom’s software and solutions to bring their customers closer, to create efficiencies and to increase productivity by automating communications workflow. Cerium boasts an extensive heritage of designing and deploying mission-critical collaboration infrastructure and application suites to myriad organizations, ranging from small business with less than 100 users to enterprises with more than 15,000 users. Sam Williams, Zeacom VP of marketing, noted that, "We are pleased about this partnership as both Cerium and Zeacom are committed to truly empowering customers with the leading-edge resources they need to thrive in today’s volatile marketplace. Cerium’s dedication to high-touch support and service excellence is unquestioned, and we are proud to welcome their team into the Zeacom family."
About Zeacom: Zeacom is a leading provider of advanced Unified Communications (UC) and Contact Center solutions that integrate real-time communication tools such as presence information, contact routing, conferencing, chat, speech recognition and social media with conventional tools such as voicemail, email and fax.
Zeacom’s leading edge Business Process Automation (BPA) solutions make it possible to automate repetitive and time consuming business processes, giving you more time to focus on revenue generating activities.
Whether you want to improve customer service, enhance employee productivity or simplify work processes, Zeacom Communications Center can help you reach your business goals with exponential ROI.
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