The Global Association for Contact Center Best Practices & Networking

CLARK FREEPORT, Pampanga, Philippines, Jan 24, 2012 -- At least 30,000 more call center agents will be hired to work in several business process outsourcing (BPO) companies inside this Freeport, the Metro Clark Information and Communications Technology Council (MCICTC) here reported Tuesday.

George Sorio of the CyberCity Teleservices based here said that P33 million worth of training scholarship vouchers will be awarded in Luzon to answer the need for more agents as various companies are expected to expand in the Metro Clark area.

Metro Clark is composed of areas in Clark and nearby towns and cities in Pampanga and Tarlac. It is one of only three centers of excellence in the country, alongside Metro Manila and Metro Cebu.

MCICTC recently awarded a total of 510 training scholarship vouchers to four local schools with accredited Technical Education and Skills Development Authority (TESDA) courses in the field of Information Technology and Business Process Outsourcing (BPO).

Initial awardees of the TWSP vouchers are Clark International College of Science of Technology, CCIS Educational Foundation, St. Nicholas College and Mabalacat College.

Schools within Metro Clark and Pampanga with accredited TESDA courses in the ICT fields are encouraged to apply for membership with MCICTC in order to qualify for the TWSP vouchers.

Part of the responsibilities of the council and the training institution is to facilitate at least 70% employment of scholars.

Some of MCICTC’s major programs are the fostering of Industry-Academe linkages, Industry trade and promotion missions and the hosting of the Clark ConEx International ICT Conference in October, which attracts thousands of delegates from business, academe and government.

The program dubbed Training for Work Scholarship Program (TWSP) originated from an agreement forged among TESDA, the Business Process Association of the Philippines (BPAP) and the National ICT Confederation of the Philippines (NICP).

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.mb.com.ph